|Company name||KaaP Inc.|
|Director of Operations||Takafumi Genji|
|Location||NARIC 205, 4-1-10 Shinsein, Niigata 940-2127, Japan|
|How to order||Internet|
|Price (tax included)||The sales price will be the price indicated (displayed price/consumption tax included).|
|Charges other than the price of the product||Postage|
|Time of payment||When ordering|
|Payment Method||Bank transfer or credit card (Visa, MasterCard, JCB and American Express)|
|Time of delivery of goods||Once the payment is completed, we will ship the product.|
|Return, exchange, cancellation, etc.||In principle, we do not accept returns, exchanges, or cancellations. However, if the item is dead, severely deformed, deformed, or missing, we will accept returns, exchanges, or cancellations.
Please contact us within 8 hours of receipt of your item, with a picture of your koi, without opening the bag.